Today was the first time I've been to a library since March! My local library service is only offering click and collect at this stage. You place holds online, and when they are ready you come to the library during set opening times to collect and check them out.
The room with the hold shelves in it is normally a meeting room, and is separate from the main library space. It's unstaffed, and I must say it felt a bit surreal to be in the library with no other people around ...
Take care, Sally XO